Privacy policy

Welcome to Fiercely Balanced.  Please read this Privacy Policy carefully. This Privacy Policy outlines how we collect, use, and protect your personal information. By engaging with our website, you agree to the terms outlined below. 

We will never sell, barter, or rent your personal data to any unauthorized third party.

Who we are

Our website address is: https://fiercelybalanced.com.

Information we collect and how it is used

We may collect and store personal or other information that you voluntarily supply to us online while using the Fiercely Balanced website.

Name and e-mail address for newsletters/freebies sent via Convertkit

When you sign up to receive a freebie on Fiercely Balanced you give your consent to receive periodic newsletters relevant to the content you see on this website. The content of these emails may include product and service promotions, along with content we deem appropriate to send you.

This data is stored in Convertkit servers. You can read Convertkit’s Privacy Policy here:  https://convertkit.com/privacy

Name, e-mail address and IP address, and profite picture for comments on the website

When you leave comments on the website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Name, billing address, shipping address, email address, phone number, location, IP address and browser type for the Online Store

Our online store address is: https://fiercelybalanced.com/shop

While you visit our online store, we will track your location, IP address and browser type. We will use this for purposes like estimating taxes and shipping

We will also collect your shipping address. we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them.

Embedded content from other websites

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services. We do not have any contro

Cookies

Cookies are sent to your browser from our website and stored in your device.

If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We will also use cookies to keep track of cart contents while you’re browsing our online store.

Who we share your data with

If you request a password reset, we will include your IP address in the reset email.

We only partner with trusted third-party service providers who adhere to data protection regulations and maintain GDPR compliance.

This website is made through wordpress.com. You can read WordPress Privacy Policy here: https://automattic.com/privacy/

Our e-mail marketing service provider of choice is Convertkit. You can read Convertkit’s Privacy Policy here: https://convertkit.com/privacy

We partner with Akismet to keep spam under control. You can read Akismet’s Privacy Policy here: https://akismet.com/privacy/

We use Google Analytics to monitor our website traffic. You can read Google’s Privacy Policy here: https://policies.google.com/privacy?hl=en

We accept payments through PayPal. When processing payments, we will pass some of your data to PayPal, including information required to process or support the payment, such as the purchase total and billing information. You can read the Paypal Privacy Policy here: https://www.paypal.com/us/legalhub/privacy-full

How long we retain your data

If you leave a comment, we will retain the comment and its metadata indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We keep web server logs that record information about a visitor to one of Automattic’s websites, like the visitor’s IP address, browser type, and operating system, for up to one year. We retain the logs for this period of time in order to, among other things, monitor traffic to our website and investigate issues if something goes wrong.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews in the online store, if you choose to leave them.

What rights you have over your data

If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can request the deletion of your personal data at anytime.

changes to the privacy policy

This Privacy Policy is subject to periodic updates. Please review it regularly for any changes.

For any inquiries or to exercise your data rights, please contact us at: https://fiercelybalanced.com/contact/

This Privacy Policy was last updated in Janyary 2024.